Hire Desk Administrator

London - Dartford Depot, Ray Lamb Way, DA8 2LB

MGF are currently seeking to recruit a Hire Desk Administrator/Controller to join the Hire Desk team at our Dartford Depot.

Reporting to the Depot Manager, you will provide efficient and effective administrative support as part of the hire desk team.


Your responsibilities will include:

  • Receiving orders (On-hires) and requests for collections (Off-hires), including the creation of contracts and processing of deliveries and collections.
  • Processing damage reports and liaising with customers.
  • General administration as part of the team, including filing, photocopying, research and producing correspondence.
  • Maintain the Health & Safety system, checking of invoices, processing for payment and providing a solution for any queries.
  • Effective communication with client base to ensure service level targets are achieved.
  • Proactively work with all departments and colleagues across the range of functions to ensure we deliver the highest level of customer service on a consistent basis.
  • Develop and maintain an understanding of our product range.

We are seeking a team player with a flexible approach who can prioritise a varied workload.

Core Requirements

The core skill requirements of this role are:

  • Educated to GCSE standard or equivalent
  • A professional manner with good communication and people skills
  • PC literate with experience of Microsoft Systems
  • Ability to prioritise workload and work to tight deadlines
  • Motivated self-starter with good administration, time management and organisation skills

Additional Information

MGF is a privately owned independent company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes and people to achieve long term sustainable growth. Employing over 400 staff, we operate nationally from 14 locations.

To apply, please submit your CV and salary expectations to Joe Jenkins, at: hr@mgf.co.uk

Or by post :

Joe Jenkins
Head Office
Grant House
Lockett Road
Ashton in Makerfield