Sales Support Administrator

Head Office, Grant House, WN4 8DE

An opportunity has arisen for a Sales Support Administrator to join the team at our Head Office in Ashton-in-Makerfield.

Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of temporary works equipment for the construction industry. We manufacture our own equipment, operate our own transport fleet and importantly have an in-house engineering team who produce design solutions to meet customers’ requirements. Employing over 400 staff, we operate nationally from 14 locations.

Core Requirements

The role:

Reporting to the Operations Manager you will provide an efficient and effective support service to our Sales teams, whilst acting as a communication link between the Sales team and Operations.

  • Sales administration and coordination – supporting the Sales teams in the preparation of design request forms, designs, quotations, follow ups, CRM administration, mail shots, order processing etc
  • Research any start onsite and contract awarded leads / projects as requested by the Sales team / Management team
  • Dealing with all transferred website sales calls and relevant emails forwarded on from our enquiries inbox, and where necessary setting up a project within CRM/Portal for the Sales team to continue with
  • Manage Cap Sales stock allocation, ie tech files, brochures, giveaways
  • Transfer relevant leads to projects and set actions for Sales teams to follow up on
  • Work alongside Sales teams to maintain and structure their diaries
  • Assist the Regional Sales Managers/Operations Manager with preparation of reports required for Sales meetings
  • Produce standard letters and other correspondence as requested together with general administration support to the Sales team, including filing, photocopying and research
  • Assist with email marketing campaigns and other marketing activity as required
  • Carry out customer satisfaction surveys using net promotor scoring
  • Dealing with telephone enquiries and routine correspondence

The ideal candidate will have:

  • Experience of working within a busy office environment, preferably one with a sales/hire function
  • Experience of dealing with customers both on the phone and in the office
  • Excellent interpersonal and communication skills at all levels
  • Motivated self-starter with strong administration and organisational skills
  • Good IT skills
  • Willingness to learn and take up new challenges.

If you are a Sales Support Administrator who can maintain effective working relationships with Sales teams, customers, depots, departments and the senior managers alike, and are looking to develop a career in Sales, we are looking for individuals like you.

More Details

We aim to be an equal opportunities employer and welcome applications from all sections of society.

All applicants will be treated in the strictest of confidence.

To apply, please submit your CV and salary expectations to Sue McCamley, at: hr@mgf.co.uk

Or by post :

Sue McCamley
Head Office
Grant House
Lockett Road
Ashton in Makerfield
Wigan
WN4 8DE